Hi, how can we help you?

Welcome to Mark Ryden Wholesale. Source premium business, travel, and tech backpacks with bulk pricing and global fulfillment.
From corporate gifting to retail inventory, Mark Ryden combines modern design, durable materials, and smart functionality to support your business growth. Browse our catalog, request bulk pricing, and customize selected models with your logo.
Mark Ryden Wholesale FAQ

Product & Materials

Are Mark Ryden backpacks water-resistant?

  • Most models use water-repellent coated fabric to resist splashes and light rain.
  • Seams and zippers are not fully sealed unless stated on the product page.
  • Not intended for submersion or long exposure to heavy rain.

What materials are Mark Ryden backpacks made from?

  • Common materials include high-density polyester/nylon with protective coatings (varies by model).
  • Select models feature reinforced panels in high-wear areas (base/corners).
  • Always check the product page for the exact material and coating details.

Fit & Capacity

How do I choose the right capacity (liters)?

  • 10–15L: compact daily essentials.
  • 16–22L: commute setup with laptop + documents.
  • 23–30L: business travel or 1–3 day trips with clothing + tech gear.

Will my 15.6” laptop fit?

  • Most business backpacks fit up to 15.6” laptops.
  • Some models support up to 17” (check product specs).

Features & Tech

How does the external USB charging port work?

  • Connect your power bank inside the bag to the internal USB cable.
  • Plug your device into the external USB port to charge on the go.
  • Power bank is not included unless stated on the product page.

Care, Warranty & Repairs

How do I clean my backpack?

  • Wipe with a soft damp cloth for surface cleaning.
  • Air dry naturally; avoid direct heat or sunlight.
  • Do not machine wash, bleach, or use harsh solvents.

Authenticity & Official Store

How can I verify authenticity?

  • Purchase through our official wholesale store or verified channels.
  • Compare product details to official photos/specifications.
  • If needed, contact support with order information and photos.

Orders & Payments

What payment methods do you accept?

  • Payment methods vary by region and checkout configuration.
  • All payments are processed through secure, encrypted checkout.

Quotations / RFQ (Send Quote)

Fastest wholesale flow: Submit an RFQ with models + quantities + destination. We’ll reply with pricing, MOQ, lead time, and shipping terms (EXW / DDP / DAP).

Where can I send a quotation request?

How do I request a quotation (RFQ)?

  • Select product model(s) and quantities (e.g., 50 / 100 / 300 units).
  • Include customization requirements (logo, packaging, color) if needed.
  • Provide destination country/city/zip to estimate shipping.
  • Attach logo file (AI / PDF / SVG) for logo customization.
  • We respond with a formal quotation including price, MOQ, lead time, and shipping options.

What happens after I send an RFQ?

  • We confirm availability/production schedule and best shipping route.
  • We send unit price, totals, packing details, and ETA.
  • After approval, we provide an invoice or a payment link (based on your setup).

Shipping & Delivery

Do you ship internationally?

  • Yes, we ship internationally. Delivery time depends on destination and method.
  • Estimated delivery windows are provided in the quote or at checkout (where available).

Returns & Refunds

What is your return policy?

  • Returns are accepted within the return window stated on our policy page.
  • Items must be unused and in original condition with packaging.

Taxes, Duties & Customs

Will I pay import duties or VAT?

  • Charges depend on your country’s rules and thresholds.
  • Some couriers may collect fees on delivery.

Accounts & Notifications

Do I need an account to request a quote?

  • Accounts help track RFQs and reorders, but many buyers can request quotes without one.

Gifting & Packaging

Do you offer gift packaging?

  • Gift options depend on availability and order size.
  • For bulk gifting, see Corporate Orders in the Corporate & Wholesale section.

Corporate & Wholesale

Do you offer wholesale pricing?

  • Yesβ€”wholesale pricing and volume discounts are available for B2B customers.
  • Pricing depends on model, quantity, customization, and shipping term.

What information should I share for a fast quotation?

  • Model(s) + quantity per model
  • Destination country/city/zip
  • Shipping term requested: EXW / DDP / DAP
  • Customization: logo method + logo file (AI/PDF/SVG)
  • Target delivery date